Support

Email support@sayitbriefly.com and we will get back to you. Including your account email, your device and what you were doing when the problem happened gets it fixed faster.

Common questions

How does the free tier work?

Listening, snipping and journaling are unlimited and free. AI transcription and summarisation are limited to two episodes per rolling seven-day period. Pro removes that limit.

I subscribed but the app still shows Free

Open Profile → Restore purchases. If it still does not appear, email us with the store receipt and we will sort it out.

How do I cancel?

iOS: Apple ID subscription settings. Android: Google Play subscriptions. Web: the billing portal in your account settings. Deleting the app does not cancel a subscription.

A podcast will not import

Briefly imports public RSS feeds. Feeds behind a paywall or private subscription link may not work. Send us the feed URL and we will take a look.

How do I delete my account?

See Delete your account.